Telephone Numbers
Reception: 9
External line: 0
Long distance: 0 + long distance code + subscriber number
International:
0 + country code + area code + subscriber number
To communicate with another room, enter the number of the desired room.
Useful Numbers
Carabinieri emergency: 112
Health emergency: 118
Vigiles: 041-2747070
>Police Emergency: 113
Emergency: 041-5230000
Airport/Airport: 041-2609260
< strong>Firefighters: 115
Carabinieri Lido: 041-5260103
Railway Station: 147-888088
Medical Assistance
Contact Reception at number 9.
Forgot something?
The following items are available free of charge, 24 hours a day, by contacting Reception on number 9:
- Razor and shaving foam
- Toothbrush and toothpaste
- Comb
- Sanitary napkins
- Sewing set
- Slippers
Animals
Dogs are allowed in Villa Mabapa but they cannot be left alone in the hotel.
Babysitter
For the babysitting service, you can contact the reception on number 9.
Luggage
You can book the baggage service at the reception from 8 to 22
Bars
During the summer the bar service is available in the garden, in the winter you can take advantage of the bar service in the living room adjacent to the reception.
Credit cards
The following credit cards are accepted: Visa, American Express, Master Card.
Safety deposit boxes
Each room is equipped with a safety deposit box installed inside the wardrobe. The service is free. The instructions for use are placed near the box. In the event of a malfunction, notify the concierge. Check, when you leave the room, that the valuables are stored inside and the box closed.
INSTRUCTIONS TO PROGRAM THE SAFETY CASE:
1 - WITH THE DOOR OPEN
2 - ENTER THE 4-DIGIT PERSONAL CODE
3 - PRESS “SEL” FOR 5 SECONDS
4 - CLOSE THE DOOR
5 - PRESS THE BUTTON “C”
TO OPEN:
1 - ENTER THE PERSONAL CODE
2 - OPEN THE DOOR
Check in / Out
The rooms are normally available from 2.00 pm; Please vacate the rooms by 12.00 on the day of departure.
Air conditioning
Each room is equipped with a device for regulating the air-conditioned ventilation. Position the thermostat on the desired values.
Luggage storage
The service is available 24 hours a day. For this service, contact Reception on number 9.
Emergencies
Check your position on the plan hanging inside the room and follow the instructions indicated.
IN THE EVENT OF FIRE, DO NOT USE THE ELEVATORS.
In the event of an emergency, contact the reception on number 9.
Invoice
To avoid waiting at the time of check-out, it is advisable to send the data to Reception upon arrival.
Scans and photocopies
If you wish to send or receive faxes, this service, as well as a scanning and photocopying machine, is available for a fee at the 24-hour Reception.
Ice
If you want ice in your room, contact the bar on 811. The service is subject to charges.
Information
Reception is open 24 hours a day. For information on hotel services/tourist attractions/transport/trips and excursions theater tickets/consulates and embassies/other, dial 9.
Internet
The hotel has free WIFI service accessible in all rooms and in all areas of the hotel. An Internet Point is always available free of charge in the hall.
Password: Mabapa-1927
Laundry
A laundry service with collection and delivery directly to your room is available every day except Saturdays, Sundays and public holidays. Please fill out the attached form, notify Reception and place the items to be washed and/or ironed in the appropriate bag, leaving it visible in the room. Collection from 8.00 to 14.00 delivery within 48 hours. Shirts day €. 8.00 - Knitwear €. 5.00 Underwear €. 2,00 - Trousers €. 8.00
Mini-bar
The fridge contains mineral waters. To speed up your check-out operations, please fill in the form with the consumption made during the last day of your stay. Water €2.00 - Drinks €5.00
Transfer service
Information for all transfers by private motorboat directly to/from our jetty for all destinations Airport - Station and FS S.Lucia – City centre. The concierge is available for any information (paid service).
Parking
Our hotel has a guarded and free parking area – with possible electric recharge at a cost of €20.00 (subject to availability and cannot be booked).
Breakfast
Breakfast is served in the room on the ground floor from 07.30 to 10.00. Room service is also available with a supplement of € 3.00.
Please fill in the appropriate coupon to hang on the external door handle the previous evening by 2.00 AM.
Restaurant
The restaurant is located on the ground floor. Dinner from 19.00 to 21.00. For room service dial 811. Do not hesitate to ask for our food and wine list. It will be kind of you to reserve the table at number 811.
Meeting rooms
Our hotel has 3 meeting rooms that can accommodate from 6 to 50 people. For the necessary technical equipment and any other information, contact Reception at number 9.
Room service
Room service for meals/snacks and drinks is available from 7.30 to 21.30. Dial 811.
Power socket always active
Your room is equipped with an always-on power outlet near the desk.
Pillows, blankets, towels and other items
Pillows, blankets, towels, extra soap, adapters and other items are available free of charge at Reception from 8 am to 10 pm. Dial the number 9.
Iron and ironing board
Ironing boards and irons are available free of charge by contacting Reception at number 9.
Security
Keep your room key carefully. In case of loss or theft of the key, inform the reception immediately.
Do not leave valuables in sight. Safety deposit boxes are available free of charge in your room. It is advisable not to leave your luggage unattended during check-in/out operations. Return the key to reception upon check out.
Do not leave the key in the room.
Beach
The beach that has an agreement with the hotel is at your disposal in the period June / September from 9.00 to 19.00. The service includes deck chairs, umbrellas, towels and a changing room. For information contact Reception at number 9. The service is subject to charges. In other periods of the year the beach is accessible to all but without any service.
Bikes
The hotel has some bicycles available to customers that can be used for a few hours for short excursions to the Lido. The service is free.
Alarm clock
Please contact Reception on number 9 and communicate the time you wish to be woken up.
Taxi
To request a taxi, contact Reception on number 9. REQUEST your priority number.
Television and Radio
Television provides broadcasting of both television programs and radio programmes. Some foreign channels are available
